Schedule Appointment: 248.446.0087

Privacy

Effective May 7, 2014

 

This privacy statement describes how Royal Touch. collects and uses the personal information you provide on our Web site:

 

www.royal-touch-pet-grooming.com.

 

It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Use of Personal Information

We collect the following personal information from you:


• Contact Information such as name, email address, mailing address, phone number


• Billing Information such as credit card number, and billing address


• Unique Identifiers such as user name, account number, password


• Preferences Information you provide such as product or content interests


• Usage activity about how you interact with us such as purchase history

 

We also collect the following information from you:

 

• Information about your business such as company name, company size, business type


• Demographic information such as income, age, education, gender, interests

 

As is true of most Websites, we automatically gather information about your computer such as your IP address, browser, referring and exit pages.

 

We use this information to:


• Fulfill your order
• Send you an order confirmation
• Assess your needs to determine suitable products or services
• Send you requested product or service information
• Send product updates or warranty information
• Respond to customer service requests
• Administer your account
• Send you a newsletter
• Send you marketing communications
• Improve our Website and marketing efforts
• Conduct research and analysis
• Respond to your questions and concerns
• Display content based upon your interests
• Display optin content

 

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions or you can contact us at royaltouchpet@gmail.com.

 

We purchase marketing data about our customers from third parties and combine it with information we already have about you, to create more tailored advertising and products.

 

If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

Disclosure to Third Parties

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service.

 

These companies are authorized to use your personal information only as necessary to provide these services to us.

 

We may disclose your personal information


• As required by law, such as to comply with a subpoena, or similar legal process


• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, if Royal Touch is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information, to any other third party with your prior consent to do so.

 

GoogleCheckout
If you choose to use GoogleCheckout to finalize and pay for your order, you will provide your credit card number directly to GoogleCheckout. Google’s privacy policy will apply to the information you provide on the GoogleCheckout Website.

 

PayPal
If you choose to use PayPal to finalize and pay for your order, you will provide your credit card number, directly to PayPal. PayPal’s privacy policy will apply to the information you provide on the PayPal Website.

 

Credit Card
If you choose to use a credot card to finalize and pay for your order, you will provide your credit card number, directly to our merchant. Our merchant service privacy policy will apply to the information you provide on the checkout page of the Website.

Tracking Technologies

We or a third party contracted by us may use technologies such as cookies, Web beacons, or scripts to gather information about how you and others interact with our Website. For example, we will know how many users access a specific areas or features within our site and which links or ads they clicked on. We use this aggregated information to understand and optimize how our site is used, improve our marketing efforts, and provide content and features that are of interest to you.

 

We partner with a third party ad network to either display advertising on our Website or to manage our advertising on other sister websites.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

 

If you have any questions about security on our Website, you can contact us at royaltouchpet@gmail.com. We provide two means for you to make a purchase on our site. You can either use our order form or a third party checkout option. If you use our shopping cart, the transmission of sensitive information collected on our order form is encrypted using secure socket layer technology (SSL). If you choose to use a third party checkout option to pay for your order, its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.

 

We will retain your information for as long as your account is active or as needed to provide you services.

 

If you wish to cancel your account or request that we no longer use your information to provide you services contact us at royaltouchpet@gmail.com

 

We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Other

Our Website includes third party hosted widgets, which are interactive mini-programs that run on our site to provide single-purpose services (e.g. sharing of articles, videos, etc.). Personal information, like your email address, may be collected and cookies may be set so the widget can work properly.

 

The information through the widget is subject to the widget provider’s privacy policy. Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

 

To request removal of your personal information from our blog or community forum, contact us at royaltouchpet@gmail.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so.

Feedback

You can contact us about this privacy statement by writing or email us at the address below:


Royal Touch Pet Grooming
22890 Pontiac Trail
South Lyon, MI 48178
United States
Phone: 248.446.0087